Privacy policy

Last updated: [22-01-2026]

This Privacy Policy describes how Mankind Store LimitedΒ  (15691644)(trading as "MankindStore", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.mankindstore.co.uk (the "Site").

For the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR), Mankind Store Limited is the Data Controller responsible for your personal information. We are registered with the Information Commissioner's Office (ICO)( ICO Registration Reference: ZB776773).

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1. How We Collect Your Personal Information

To provide our Services, we collect personal information about you from a variety of sources, as set out below.

Information You Provide Directly

  • Basic Contact Details: Name, address, phone number, and email.
  • Order Information: Billing address, shipping address, payment confirmation, email address, and phone number.
  • Account Information: Username, password, and security questions.
  • Customer Support: Information you choose to include in communications with us.

Information Collected Automatically (Cookies)

When you visit our Site, we automatically collect certain information about your device and your interaction with the Site ("Usage Data"). To do this, we use cookies, pixels, and similar technologies. This includes:

  • Device information (browser type, IP address, time zone).
  • Information about how you access the Site (pages viewed, search terms).

Information from Third Parties

We may obtain information about you from service providers, such as:

  • Shopify: Our e-commerce platform provider.
  • Payment Processors: To verify payments and prevent fraud.

2. How We Use Your Personal Information

We use your personal information for the following lawful bases:

  • Performance of Contract: To fulfill your orders, process payments, arrange for shipping, and facilitate returns.
  • Legitimate Interests: To improve our Site, prevent fraud, and provide customer support.
  • Legal Obligation: To comply with applicable laws (such as tax and accounting requirements).
  • Consent: Where you have knowingly consented (e.g., subscribing to our newsletter).

3. Sharing Your Personal Information

We share your personal information with third parties to help us provide our Services and fulfill our contracts with you. These include:

  • Service Providers: Such as Shopify (to power our online store), payment gateways (to process transactions), and shipping/logistics partners (to deliver your products).
  • Professional Advisers: Including lawyers, bankers, auditors, and insurers.
  • Legal Compliance: We may share information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

4. International Transfers

As we use Shopify (headquartered in Canada) and utilize international suppliers, your personal information may be transferred, stored, and processed outside the United Kingdom.

When we transfer your personal information out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

  • We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data.
  • Where we use certain service providers, we may use specific contracts approved for use in the UK (such as the International Data Transfer Agreement or UK Addendum) which give personal data the same protection it has in the UK.

5. Your Rights (UK GDPR)

Under UK data protection law, you have specific rights regarding your personal information:

  • Right of Access: You have the right to request a copy of the personal data we hold about you.
  • Right to Correction: You have the right to request that we correct inaccurate or incomplete data.
  • Right to Erasure: You have the right to ask us to delete your personal data in certain circumstances.
  • Right to Object: You can object to the processing of your personal data where we are relying on a legitimate interest.
  • Right to Withdraw Consent: Where we are relying on consent to process your data, you can withdraw this consent at any time.

To exercise any of these rights, please contact us at admin@mankindstore.co.uk.

6. Data Retention

We will strictly only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.


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7. Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.


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8. Complaints (ICO)

If you are not satisfied with how we handle your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

ICO Contact Details:

We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us:

  • Company Name: Mankind Store Limited
  • Registered Office: Unit A, 82 James Carter Road, Mildenhall, IP28 7DE
  • Email: admin@mankindstore.co.ukΒ 
  • Tel: 01638 591597

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