Help & Support: MankindStore Customer Care

Help when you need it — real people, fast answers. If you have any questions or suggestions, our team will be happy to help you, usually within 24 hours.

How to reach us

E-Mail: support@mankindstore.co.uk
Phone: 01638 591597
Live Chat: Open 24/7

Address: Mankind Store Limited, Unit A, 82 James Carter Road, Mildenhall, IP28 7DE
(Registered office only — please don't post returns here. Contact us first for a returns authorisation and the correct warehouse address.)

What we can help with

• Order help: tracking updates, delivery estimates, address changes and anything else about an open order — include your order number so we can help faster.
• Product help: specs, compatibility and "will it do the job" questions before you buy — ask away, we know the gear.
• Returns & issues: if something arrives damaged or isn't right, tell us within 30 days and we'll sort a replacement or refund with a returns authorisation.
• Account & payment help: discount codes, invoices and payment questions.

However we can help, you'll get a straight answer from a UK-registered business — no bots running you in circles, no copy-paste replies. Drop us a line and we'll get it sorted.